Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the penalty.app web application, Chrome extension, and mobile applications (collectively, the “Service”) operated by penalty.app (“we”, “us”, “our”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. By using the Service you confirm that you meet this requirement. The Service is intended for football referees and individuals involved in grassroots and amateur refereeing administration.

2. Your account

You are responsible for maintaining the security of your account and for all activity that occurs under it. You must notify us immediately at hello@penalty.app if you suspect unauthorised access. We are not liable for any loss resulting from unauthorised use of your account.

You may not share your account with others or use the Service on behalf of another person without their explicit consent.

3. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorised access to any part of the Service or its underlying systems.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service.
• Introduce malware, viruses, or any other malicious code.
• Scrape, crawl, or systematically extract data from the Service by automated means.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

4. Free tier and paid plans

The Service offers a free tier that allows you to log up to 10 matches. Additional features and unlimited match logging are available under a paid Pro subscription.

Pricing, billing frequency, and included features are as described on the Service at the time of purchase. Prices are in GBP and inclusive of any applicable VAT. We reserve the right to change pricing with 30 days’ notice to existing subscribers.

Subscriptions auto-renew unless cancelled before the renewal date. You may cancel at any time through the Settings page or by contacting us. No refunds are issued for partial billing periods except where required by law.

5. Your data

You retain ownership of all match records, expense data, and other content you enter into the Service. You grant us a limited licence to store and process that data solely to provide the Service to you.

You are responsible for the accuracy of data you enter. We do not verify match fees, mileage figures, expense amounts, or any other data you provide.

6. No financial or tax advice

penalty.app is a record-keeping tool, not accounting software. Nothing in the Service constitutes financial, tax, or legal advice. Expense categories, mileage rates, and any guidance displayed are for organisational purposes only and do not constitute advice on your tax position.

Tax rules are subject to change and depend on your individual circumstances. Before making any declarations to HMRC or any other authority, you should consult a qualified accountant or tax adviser. We accept no liability for any tax positions taken based on information recorded in or generated by the Service.

7. Third-party integrations

The Service integrates with third-party platforms including Refsix. Your use of those platforms is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service.

The Refsix integration sends match data you select to Refsix on your behalf. You are responsible for ensuring you have the necessary permissions to do so under Refsix’s terms.

8. Availability and changes

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, security reasons, or circumstances beyond our control.

We reserve the right to modify, discontinue, or remove any feature of the Service at any time. For material changes that affect paid subscribers, we will provide reasonable notice.

9. Intellectual property

All content, design, code, and branding within the Service (excluding your data) is owned by or licensed to us. You may not reproduce, distribute, or create derivative works from any part of the Service without our prior written consent.

10. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free or that any errors will be corrected.

11. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of revenue, or loss of profits, arising out of or in connection with your use of the Service.

Our total liability to you for any claim arising under these Terms shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) £10.

12. Termination

You may delete your account at any time via Settings. We may suspend or terminate your account if you breach these Terms, with or without notice depending on the severity of the breach.

On termination, your right to use the Service ceases immediately. Sections 5, 6, 9, 10, 11, and 13 survive termination.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice in the app or sending an email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

For any questions about these Terms, contact us at: hello@penalty.app.